The WebPal Wire

Get our latest updates as we bring you new insight on how cloud computing is already changing in its infancy. Security, content and business process are just a few categories within of wide range of topics covered in our blog

Canadian Career Colleges Powered by Cloud Solutions

08-10-2015 Rachel

When the National Association of Career Colleges (NACC) came to Palomino for managed hosting services, it was soon after that NACC’s existing online examination system, NOEL, was not operating as efficiently and smoothly as they had hoped. Knowing WebPal Cloud Server offers a framework for custom education applications, WebPal was a clear fit for the rebuild of NOEL v.2.0.

Deployment was a breeze – NOEL is extremely stable and career colleges from across Canada are now using it with ease. “On behalf of NACC, I would like to extend our thanks and congratulations for the launch of Noel v.2.0 this month.  We at NACC are happy with the time and care you took with each of the staff involved, making sure that all of the needs of the updated exam system would meet with not only our but our members’ expectations,” says Debbie Archer, Director, Finance and Administration, NACC.

“The feedback from our member colleges has been nothing but positive.  The ease of use and the time saved is a big bonus to the day-to-day users of the program.  It looks great! It is very exciting to see how the development of each of the upgrade components was put in place and how each revision helped reach the goals that we were hoping to accomplish.”

We will be showcasing our education and learning platforms at the BC Career College Association (BCCCA) Annual Conference from October 7th-9th at the Marriott Downtown Vancouver. Be sure to stop by our booth to learn more about WebPal Cloud Servers managed solutions. If you are unable to attend and want to learn more about WebPal, contact, 1-866-360-0360 or visit

Queen’s Smith School of Business Chooses Palomino as Managed Hosting Provider

01-10-2015 Rachel

Today, Queen’s University announced the launch of The Stephen J.R. Smith School of Business, formerly known as Queen’s School of Business. The new name came as recognition of the gift of $50 million from Queen’s alumnus Stephen Smith. This is the largest donation to a Canadian business school, and the largest gift given to Queen’s University in its history.  Palomino is excited to be part of this launch by hosting the Smith School of Business on a dedicated WebPal Cloud Server, and supporting the school during the deployment process.

With the WebPal Cloud Server locally hosted within Ontario, WebPal is not only a perfect fit for their infrastructure requirements, but the school is also able to comply with all data management policies. Utilizing the WebPal Cloud, the Smith School of Business is able to have:

  • Managed Infrastructure
  • Secure Hosting
  • Server Clustering
  • Security Reviews

“The WebPal Cloud environment is perfectly suited for our organization’s requirements. Palomino was able to provide top-tier service and support, resulting in a seamless infrastructure transition” says Michael Farrell, Systems Analyst, Information Technology, Smith School of Business. During the project implementation, the Palomino team remained agile and was able to help resolve any unexpected complications throughout the process.”

For more information on the Smith School of Business, the announcement can be found here.


About WebPal Cloud Server

WebPal is owned by Toronto-based Palomino Inc., a software and web solutions provider known for world class development and maintenance of complex online collaboration systems and user-centric applications. Palomino’s approach to web-based productivity is centered on latest desktop and mobile web-client technologies. WebPal enjoys a diverse SMB and enterprise client base with applications in document management, online business work flows, web portals and content management. For more information about this announcement and Palomino Inc., contact, or 1-866-360-0360. To learn more about WebPal Cloud Server, visit

How Bus Transportation to meet Pope Francis is Made Possible

23-09-2015 Rachel

The World Meeting of Families 2015 is officially underway, with Pope Francis currently in Washington DC, and making his way to Philadelphia on Saturday, September 26th through Sunday, September 27th. The WMOF will bring together hundreds of thousands of families, and over 150 nations represented. With the Congress taking place now, and closing events including the Festival of Families on September 26th, and the Papal Mass to be held on Sunday, September 27th, it is anticipated that 1.5 million people will attend the Sunday Mass alone.


Palomino is working with GO GROUND, the official transportation management partner of the WMOF, to develop a web portal for the transportation logistics for all private and commercial charter buses for the Papal visit this weekend. After months of development, the portal allows trip organizers, passengers and bus operators to register, book seats, locate event locations, parking spots, and routes, track GPS coordinates of bus drivers, issue parking credentials and permits, all using the WebPal Cloud Server platform.

We are not doing this all alone. The GO GROUND portal has been integrated with Stripe and Acceptiva for payment processing, Glympse to track the GPS coordinates of drivers, as well as Twilio for SMS text messaging and real time updates.

To date, there have been over 100,000 passengers registered via the WebPal GO GROUND portal, planning over 2,500 bus movements from hundreds of Parishes.

Overall, the visit of Pope Francis to Philadelphia is projected to be the single largest bus transportation event in the history of North America. The Palomino team is very proud to be the technology provider for this event and welcome Pope Francis to Philadelphia!

For more information on the World Meeting of Families – Philadelphia 2015, visit and see the Palomino GO GROUND press release here.

Innovative Technology Announced by Palomino Inc. in Collaboration with GO GROUND for the World Meeting of Families – Philadelphia 2015

15-06-2015 Rachel


June 15, 2015

Rachel Lapp

Palomino System Innovations Inc.

1.416.964.7333, x127 (office)

Robin C. Dance




P R E S S  R E L E A S E


Innovative Technology Announced by Palomino System Innovations in Collaboration with GO GROUND for the World Meeting of Families – Philadelphia 2015


Toronto, ON and Chicago, IL (June 15, 2015) – Today, Palomino Inc. announced another bold element of its partnership support of GO GROUND to deliver an innovative ground transportation web solution for the  World Meeting of Families – Philadelphia 2015The Official Registration Site  will handle information for all commercial charter buses and privately-owned  buses coming to Philadelphia for the historic visit by Pope Francis this September.

Using WebPal Cloud Server, Palomino has developed a cloud solution for charter bus registration, certification of operators, logistics leading up to the events, and bus parking for the thousands of buses traveling to Philadelphia for this historic event.

“The group communication and logistics innovations we are introducing are unprecedented in the industry.” says Bill Maulsby, CEO of GO GROUND. “Our web based strategy to enhance the charter bus experience would not be possible without Palomino.”

Says Markus Latzel, CEO Palomino Inc: “A secure content management system such as WebPal is essential for the business needs of a fast-paced deployment such as the WMOF portal. We are thrilled to work with the GO GROUND team on this endeavor and are proud to help with an event as important as the World Meeting of Families.” Palomino has delivered high quality software products for GO GROUND, including a real-time mobile application program interface which enables organizers to locate event locations, parking spots, routes, GPS coordinates of tracking bus drivers, among the many key components.



For more information regarding the World Meeting of Families – Philadelphia 2015, see: and see the bus operation registration announcement here.


About Palomino Inc.

Palomino Inc. ( is a software solutions provider offering web-based productivity applications, centered on latest web-client and mobile technologies. Palomino’s WebPal Cloud Server 3.2 ( is a powerful, adaptable cloud content management solution to a diverse SMB and enterprise client base with applications in online document management, web portal content management, and file storage. WebPal has been adopted by over 300,000 users in different verticals such as healthcare, public sectors, financial services and associations.



GO GROUND is a leading group and event ground transportation management firm engaged in collegiate & professional athletics, special events and corporate travel. GO GROUND is the exclusive ground transportation partner of the NCAA Championships including March Madness, and also serves the NBA, Texas Longhorns, Kentucky University, CBS Sports and other world-class programs.


About World Meetings of Families

Beginning with 1994, The Year of the Family, the Pontifical Council for the Family has been responsible for organizing the World Meetings of Families in Rome (1994); Rio de Janeiro (1997); Rome (2000); Manila (2003); Valencia (2006); Mexico City (2009); Milan (2012); and now, Philadelphia (2015).  Since its inception by Saint John Paul II, the World Meeting of Families has sought to strengthen the sacred bonds of family across the globe.

We’re Hiring! Senior Full-Stack Developer

07-05-2015 Rachel

Palomino Inc. is seeking a Senior Full-Stack Web Developer who will work out of our office in downtown Toronto, Ontario. As a member of our tech team, you will be working on various client web sites and applications in verticals such as education, healthcare, financial and many more.

Title: Senior Full-Stack Developer

Type: Full Time Position

Location: Toronto, Ontario


  • Utilization of PHP, MySQL, jQuery, and CSS (Bootstrap) to build mobile-friendly web applications
  • Quality assurance and testing
  • Customer support

Skills & Requirements:

As an employee in a dynamic start-up environment, candidates should have extensive practical experience in:

  • LAMP – Linux/Apache/MySQL/PHP
  • jQuery UI, Bootstrap
  • MVC frameworks such as Laravel
  • WebPal Cloud Server development
  • Degree in Computer Science, Mathematics, Software Engineering or equivalent
  • Working on a variety of client projects
  • A good knowledge of English is required as some customer relation tasks are part of your responsibility


About Palomino Inc.

Palomino System Innovations Inc., based in downtown Toronto, has been serving Canadian and International clients since 2001. With a specialization in CMS, document management solutions, and web application development, Palomino provides services to businesses looking for web-based solutions.

As a high-tech company, Palomino offers an enticing environment of R&D-based work, mixed with results-oriented client projects, in a team-based environment. Happy Hour Fridays and foosball tournaments are a regular part of our work week!


Contact Us:

Please send your resume and cover letter to

Recruiters, please do not contact us about this position as we are not looking to work with any agencies. Thank you!

Announcing Our Research Data Management Offer

21-04-2015 Rachel

When it comes to Research Data Management (RDM) we would like to think we know a thing or two about it. For one, we manage research data for our clients through WebPal Cloud Server. Clients rely on the tools we provide to gather, store, process and protect their data. We see Research Data Management as a set of requirements posed against our systems, giving researchers – as our end users – a tool to get their work done.

Today, WebPal will be exhibiting at the Ontario Research and Innovation Optical Network, ORION’s 2015 Annual Conference, THINK: Create Possibilities, which is all about crafting frameworks and infrastructure for the research and innovation community and how we can enable students for a connected workforce of tomorrow.

So, in support of the THINK Conference, WebPal would like to offer all ORION Members free RDM storage single user accounts, on our secure WebPal Cloud Server platform. Features include:

  • 10 TB free per ORION Member
  • Backup & Share
  • Collaborate Online
  • Data Resides in an Ontario Data Centre
  • ORION Services & Ultra-Fast Access
  • Tri-Council Compliant
If you are attending today’s conference, watch for Palomino’s CEO, Markus Latzel’s announcement during the Lightning Round presentations at 11:15am, and be sure to stop by the WebPal booth to register for your RDM account. In case you miss us, you can register here, as well.

If you are a researcher within Canada and not an ORION Member, we would love to hear from you too, as we are also offering accounts for new RDM users outside of the ORION network.


About WebPal Cloud Server

WebPal is owned by Toronto-based Palomino Inc., a software and web solutions provider known for world class development and maintenance of complex online collaboration systems and user-centric applications. Palomino’s approach to web-based productivity is centered on latest desktop and mobile web-client technologies. WebPal enjoys a diverse SMB and enterprise client base with applications in document management, online business work flows, web portals and content management. For more information about this announcement and Palomino Inc., contact, or 1-866-360-0360. To learn more about the WebPal Cloud Server, visit

Why Laravel is at the Top of PHP Frameworks

12-03-2015 Rachel

PHP is currently one of the most popular programming languages in the web development world. The majority of popular web sites and web applications are based on PHP programming language, so it is no wonder there are so many frameworks to choose from. When selecting a PHP framework, web developers look for a modern, reliable, efficient and stable application that allows them to develop projects cleanly and creatively. Having worked in many frameworks, our WebPal Developers often felt PHP frameworks lacked these traits and were often left looking for more features – until Laravel came along.

Laravel is an OpenSource PHP framework created by Taylor Otwell in 2012. Since its inception, Laravel has only increased in popularity, and is now at the top of all PHP frameworks. It  easily exceeds all of the requirements that WebPal Developers look for in a framework and we now use Laravel exclusively to develop all of our new web sites and applications in WebPal Cloud Server. lists what makes Laravel so powerful and we couldn’t agree more. Here are just a few of these reasons:

  • Easy to start with
  • Flexible MVC
  • Eloquent syntax
  • Modularity
  • Testability
  • Clean
  • No more spaghetti code
  • Eloquent ORM
  • Easy routing
  • Caching
  • Dependent

Laravel also has a solid community of fellow PHP enthusiasts and thorough resources such as their knowledge baseLaracasts and the Laracon US and Laracon EU conferences.

The below bar chart shows a comparison of Google searches for frameworks Laravel, Code Igniter, CakePHP and Symfony from 2012 to February 2015. Code Igniter, CakePHP and Symfony are all currently popular frameworks, however, it is clear that Laravel has grown significantly and will likely continue to soar.

For more information on how WebPal utilizes Laravel and how we can work with you on your next web site or web application, contact us today at or 1-866-360-0360.

6 Reasons Why You Should Be Using Cloud-Based Document Management

25-02-2015 Rachel

Document management in the cloud means storing your files in a remote data center, for access at any time from your desktop, smartphone or tablet. One of the key advantages to this approach is the ability to edit documents online regardless of your location or device. This function can also be extended to co-workers, clients, partners or suppliers. The benefits to individuals and organizations are many, which makes online document editing a priority when choosing a document management service. Here’s why:


1. COLLABORATION - By having individuals or groups working on centrally located files, whether they are in the same office or located all over the world, productivity and collaboration will increase as a result. No time is wasted searching for the latest version of the file to track what changes have been made and no email attachments are required to ensure everyone has the latest copy. Work is done is real time and the results are immediate.

2. ANYTIME, ANYWHERE ACCESS – There has been a radical change in how people work today. Users want access to their files 24/7 whether they are in the office, in a coffee shop, at home or on business travel using their computer, smartphone or tablet. When employees are given the flexibility of where and how they work, they are happier, absenteeism decreases and productivity increases due to reduced commuting time. Storing your documents in the cloud can help you realize these productivity benefits.

3. SECURITY – Cloud-based document management offers the optimum protection of your corporate or personal information. Your documents are safe and secure in redundant and fault tolerant data centers designed for protection and business continuity. Your files are always available whenever you need them and no document is ever lost on someone’s hard drive or memory stick. Having your data stored in country is necessary if you want to maintain control over regulated data and documents.

4. FILE PERMISSIONS – Not everyone needs access to your document folders or files. Ideally, you can set file and folder permissions by user to restrict what information they can access or download, for how long and whether they can add content to share with others. Providing a one time “guest access” to folders or files is beneficial when you only need to occasionally share information with individuals. Your document management service should provide you with this added layer of security.

5. COST – For those organizations who manage their documents internally, the purchase of file servers and software including the cost to maintain them continue to increase while I.T. budgets are shrinking. Renting a document management service in the cloud can address this problem. It can be setup in minimal time and users can be added or removed in minutes. User training and adoption is typically easier and less time consuming resulting in additional cost savings. With I.T. budgets in decline, moving this service to a monthly operational expense is the right choice for many organizations.

6. BACK UP & RECOVERY – Many files on individual workstations and laptops need back up. Users want a central access point to recover files they accidentally deleted on their workstation. This is critical for mobile users who don’t have access to company back up servers. By using a centralized (cloud) document management service, user files are backed up and centrally accessible. With the use of an endpoint sync agent, the syncing of documents between the user and the cloud is triggered by file changes keeping your content up to date. You can back up your files while enjoying all the benefits of cloud sync and share.


About WebPal Cloud Server

WebPal Cloud Server is a business solution by Palomino Inc. for secure, private, and powerful web content management, document storage and online collaboration.  Accessed by over 300,000 users worldwide, WebPal powers collaboration portals for enterprises and small business clients alike. With a fast, slick and intuitive interface, WebPal is easier to adopt than most enterprise file sharing solutions.  WebPal version 3.2 will be released in March 2015 and will feature online editing of word processing and spreadsheet documents.


Visit WebPal to register for a free 15-day trial of WebPal Cloud Server. Test drive its powerful capabilities and discover how it can help you bring order to your content and impress your customers with amazing web portals and applications.

How we dealt with a GHOST

10-02-2015 Rachel

Every once in a while, security vulnerabilities are discovered on the most secure platforms, and when that happens, the IT community worldwide becomes abuzz with information, warnings, and security advice within hours. This is the time when vulnerabilities – small cracks in the thick mantle of security software protecting the integrity of a cloud server – are called zero-day vulnerabilities, indicating the time period in which the crack has been found, but a fix is still pending.

Luckily, this fix is usually available very fast. Most zero-day vulnerabilities have a patch available by the time the general excitement starts. Patches generally are full, definite fixes of the problem, they close the “crack” and prevent any future exploitation.

Acting fast is important

The recent GHOST and Heartbleed vulnerabilities were an example of this. The problem is, once a risk has been disclosed to the general public, so will explanations on how to exploit it. Within a very short time, tools are available for download that can easily be morphed into automatic hack-bots, scanning the Internet for unpatched servers.

Thus, the real exposure is in these hours right after the announcement. During this time, system administrators, hosting providers, devops and client service managers need to work together to patch systems as quickly as possible.

How the WebPal Cloud is protected

Of course, as with many providers, our team has a standard procedure for these cases. When GHOST was discovered, we followed our standard risk mitigation checklist:

  1. Are we affected at all?
    Check whether in fact WebPal Servers were affected and if so, which ones. In the case of Heartbleed for example, our strategy of late adoption of OS version paid off and we were not affected at all.
  2. Is a patch available and applied?
    WebPal Servers automatically update nightly with latest security patches provided by our OS distributors. Nonetheless, we make sure that the latest patch (if available) is applied to all servers, in all data centres. If a patch is not available yet, we weigh the benefits of disabling affected software on the servers. 
  3. Has any data been compromised already?
    All attacks leave traces. Depending on the vulnerability, there are patterns in network traffic, process history and server behavior that would let us ascertain whether a server has already been attacked or, worse, compromised. A thorough scan is performed to ensure that this is not the case.
  4. Downtime required and when?
    Some security patches are to subsystems so widely used in a cloud server such that a full reboot is recommended to ensure that no un-patched code is still running on the server. GHOST was an example of this. As system restarts are very disruptive, we generally schedule these as rolling overnight reboots.
  5. Have actions been communicated?
    At all times, we communicate with our clients over our blog, twitter and email alerts to disclose risks and notify of any anticipated downtimes.

We don’t cry wolf

We appreciate that WebPal clients generally are business-level users and care not so much about the technical details of the vulnerability, but for the disruptions the fix causes, versus the potential risk of complacency.  WebPal clients rely on us to fend off serious threats, but forcing unnecessary reboots for every security update (there are dozens a month) would merely be a method of offloading risk management onto them and thus not provide any added value. Our advantage is that we know the business use of WebPal Cloud Servers very well, and with this knowledge, can make risk mitigation decisions that are in line with our client’s needs.



Introducing Cloud-A as WebPal Partner

05-02-2015 Rachel

February 5, 2015, Toronto, ON / Halifax, NS Palomino Inc. of Toronto, ON and Cloud-A of Halifax, NS, announce today their partnership in delivering a cloud-based
 content management solution to Palomino clients and Cloud-A partners. The solution combines Cloud-A public cloud infrastructure offering with Palomino’s WebPal Cloud Server software to provide clients with a unique cloud application that offers flexible document and content management for mid-size and enterprise business clients.

“We are very excited about this channel partnership”, says Markus Latzel, CEO of Palomino Inc. “We believe that WebPal’s ability to reside in various cloud environments is a unique differentiator to anonymous public cloud offerings currently on the market, and Cloud-A is a great choice specifically for Web Developers that want to make use of our platform.”

WebPal is fully accessible on mobile devices and connects with more than 30 popular apps on iOS, Android, and Blackberry platforms. The SaaS solution handles many document types with plugins to view, convert, edit, share and publish material. Offering a plug-in mechanism for the popular Laravel framework, WebPal Servers can be customized for specific applications.

“We are thrilled that WebPal will be part of our public cloud infrastructure offerings”, says Brandon Kolybaba, CEO of Cloud-A. “As a Canadian-based provider like us, WebPal is an ideal fit into our infrastructure and offers Cloud-A clients the option to manage their data on home soil with a secure, enterprise-level CMS platform.” Cloud-A customers and partners can find the WebPal Cloud Server option on the Cloud-A web site.


About WebPal Cloud Server

WebPal is owned by Toronto-based Palomino Inc., a software and web solutions provider known for world class development and maintenance of complex online collaboration systems and user-centric applications. Palomino’s approach to web-based productivity is centered on latest desktop and mobile web-client technologies. WebPal enjoys a diverse SMB and enterprise client base with applications in document management, online business work flows, web portals and content management. For more information about this announcement and Palomino Inc., contact Markus Latzel at 1-866-360-0360. To learn more about the WebPal Cloud Server, visit


Cloud-A is the leading provider of public cloud Infrastructure based in Canada. Their products automate & simplify the installation and management of the hardware and software that provides the infrastructure for large scale environments having hundreds or thousands of servers supporting high performance compute applications. For more information visit