The WebPal Wire

Get our latest updates as we bring you new insight on how cloud computing is already changing in its infancy. Security, content and business process are just a few categories within of wide range of topics covered in our blog

WebPal Partners with GoodSync

11-12-2014 Rachel

You may recall our post on how to sync files with WebPal using the popular GoodSync software.  Today, we are happy to announce that Palomino has partnered with Siber Systems to offer GoodSync at a discounted rate to all existing and new WebPal Cloud Server users.

If you are constantly forgetting to back up your data, GoodSync File Sync software is the solution for you. GoodSync ensures folders that are located on more than one device contain identical and the most up to date data. When you update, add or delete data, the synchronization will update the same files in the other location. GoodSync uses an algorithm that offers true bi-directional synchronization.

For a tutorial of how to sync your files on a Mac using GoodSync and keep them in sync at all times, have a look at the following Folder Sync with WebPal Cloud Server video.



To get started, download the software for Windows or Mac and contact us at or 1-866-360-0360 to receive your activation code today.


About Palomino Inc.

Palomino Inc. ( is a software solutions provider offering web-based productivity applications, centered on latest web-client and mobile technologies. Palomino’s WebPal Cloud Server 3 ( is a powerful, adaptable cloud content management solution to a diverse SMB and enterprise client base with applications in online document management, web portal content management, and file storage. WebPal has has been adopted by over 300,000 users in different verticals such as healthcare, public sectors, financial services and associations. Palomino offers WebPal Cloud Server via multiple channel partners and solution providers across the globe.

About Siber Systems

Siber Systems ( is a privately-held company, incorporated in 1995 in the Commonwealth of Virginia, with offices in Germany, Japan, and Russia. Siber Systems was originally founded to turn scientific findings in the area of text parsing, compilation and transformation into useful commercial technologies. Siber Systems latest product is GoodSync, an easy and reliable file synchronization program we released in 2006. GoodSync already enjoys numerous favorable reviews from both users and the press.

Announcing the Addition of Stage2Data as a WebPal Partner

03-11-2014 Rachel

Toronto, ON, November 3, 2014


Palomino is pleased to announce the addition of Stage2Data to our company’s growing list of WebPal Service Providers.

As Canada’s Premier Cloud Solution Provider, Stage2Data offers Cloud Backup, Cloud Hosting and Cloud RDR. With the addition of WebPal’s Cloud Server, Stage2Data now offers a business solution for secure, powerful web content management, document storage and online collaboration.
According to Jeff Collier, CEO of Stage2Data, “WebPal and Stage2Data is an exciting partnership that will offer current and future clients the ability to manage their website content regardless of technical knowledge.” In choosing WebPal as a partner, Collier stated that one of the key benefits was easy adoption. During his announcement, Collier stated, “With WebPal, adoption is fast and the interface is intuitive so client satisfaction will be extremely high.”

Stage2Data is an Affinity Partner with insurance associations across Canada and now with the addition of WebPal’s online underwriting portals for the insurance industry, the Cloud offers easy to implement, affordable and efficient online business automation and maximum data security. “We are very happy to add Stage2Data as a WebPal service provider” says Markus Latzel, CEO Palomino Inc. “S2D’s solid background in data management and hosting and disaster recovery solutions not only complements WebPal but adds additional security to our secure cloud solution for medium-sized businesses. Additionally, their data centre in Hamilton is a practical failover location to our existing WebPal clients.”



About Palomino Inc.

Palomino Inc. ( is a software solutions provider offering web-based productivity applications, centered on latest web-client and mobile technologies. Palomino’s WebPal Cloud Server 3 ( is a powerful, adaptable cloud content management solution to a diverse SMB and enterprise client base with applications in online document management, web portal content management, and file storage. WebPal has has been adopted by over 300,000 users in different verticals such as healthcare, public sectors, financial services and associations. Palomino offers WebPal Cloud Server via multiple channel partners and solution providers across the globe.

About Stage2Data

Stage2Data ( is Canada’s Premier Cloud Solution Provider and has a proven track record for providing clients with exceptional 24/7 North American based support. Stage2Data offers Cloud Backup, Cloud Hosting, Cloud RDR and holds the distinction of being awarded a Top Cloud Solution Provider medal at the 2014 CDN Channel Elite Award Gala.

WebPal Cloud Servers are safe from Shellshock Bash Bug

25-09-2014 Rachel

There was a lot of talk today about the Shellshock Bash bug, discovered yesterday. Of course, once such a vulnerability is known to the general public, web servers worldwide may become vulnerable since from this point on, hackers will try their luck on as many machines as possible.

We confirm that all WebPal Cloud Servers were patched with the necessary security upgrades once these patches became available and that at this point, applications in the WebPal Cloud are safe from exploitation of this vulnerability.

To learn more about this bug and how we are protecting WebPal Cloud Servers from vulnerabilities like this one, contact us anytime at or call at 1-866-360-0360.

More about the Shellshock Bash Bug

The vulnerability affects a popular software called Bash, short for Bourne Again Shell, which is a command line shell and is present in Unix operating systems that many systems such as Linux and Mac OS X are built off of. In short, the bug may allow attackers to take control of these operating systems and execute code remotely.

Although the vulnerability is being compared to the Heart Bleed Open SSL bug and has given the highest rating on the Common Vulnerability Scoring System (CVSS), security experts are saying it may be harder to exploit. According to Rapid7 Security, “in order to exploit this flaw, an attacker would need the ability to send a malicious environment variable to a program interacting with the network and this program would have to be implemented in Bash, or spawn a sub-command using Bash.”

What this means is that even if Linux-based web servers are affected by the vulnerability, a combination of poorly coded web application code (which does not verify user parameters passed to system calls) and unfortunate choice of BASH as the command for system-level functions.

Why Responsive Web Design Matters

06-08-2014 Rachel

Before the creation of smartphones and tablets, web designers and programmers were only required to create the same page on a desktop or laptop computer. Now more than ever, digital content is being viewed on multiple types of devices, and mobile technologies are are changing the way people use the web. In fact, mobile web browsing is so massive that eMarketer estimated that 73.4% of internet users in 2013 accessed the web from a mobile device and predicts this amount to rise to 79.1% this year.  As a result, responsive web design is now a crucial approach when designing your website.


Responsive web design is the approach of designing and coding a website to ensure it can be reformatted to any device it is being viewed on. This means that when viewing a website from an iPhone, Android, wearable (Google Glass or smartwatch), or any size computer monitor, tablet or smart TV, all elements will adjust to the appropriate size and appropriate navigation settings (for example a cursor will convert to a touchscreen), ensuring an optimal and easy user experience.  A poorly designed mobile website could be catastrophic for small-medium sized businesses who are looking to increase their online mobile traffic. In fact, ease of access is so important to users that a study done by Exact Target stated that 83% of mobile and tablet users said a seamless experience across all devices is important to them.


Rather than creating an entirely new mobile website, utilizing responsive design means you will only have to design and support one site. Responsive web design will not only provide consistency and familiarity to users, but it is also very cost-effective and efficient. Google prefers one site URL when using the search engine for traffic function, and you could be reprimanded if a separate mobile site is being used.


WebPal Cloud Server can make use of any existing responsive web design templates. Below is a list of all of the different media formats and sizes currently in use.

Responsive website design for each device type









Mobile viewing is becoming the default way of viewing websites, and the number of devices is only going to increase. Responsive web design will ensure a smooth user experience over all devices, and ultimately lead to more web traffic, and a better web presence overall.


For more information on how we build responsive design sites contact us at or 416-964-7333.

Turn up the Heat at HostingCon 2014

11-06-2014 Rachel

It is that time of year again – HostingCon 2014 is upon us. From June 16-18th at the Miami Beach Convention Center in Miami, Florida, HostingCon is the ‘must attend’ conference for web hosting and cloud providers. Industry professionals will have a chance to attend educational sessions, networking events, and scope out the latest products and services throughout the massive exhibit hall. Palomino Inc. will be exhibiting WebPal Cloud Server at booth #236, and this year marks the 10th Anniversary so we are certain it will be a good one!


Networking is one of the highlights for attendees and exhibitors at HostingCon. We have been taking advantage of the HostingCon Connect Tool to connect with attendees prior to the show. Be sure to check your inbox in case we have reached out to you. In addition to the meetings throughout the show, we will be making sure to check out all of the post-show events. Starting the week off with the Phoenix NAP bar crawl on Sunday, and of course the 10th Anniversary Bash at Loews Miami Beach for food, drinks, entertainment, and prizes on Monday, and then the Exhibit hall happy hour on Tuesday, June 17th. For additional networking event details check out HostingCon’s web site.


Educational panels and speakers are a great way to gain new insights, trends and opportunities which can ultimately give you and your clients a competitive advantage. Here are a few of the sessions we’re looking forward to:

  • The Future of Cloud Services – Monday June 16th, 9:00am
  • The Hosting and Cloud CEO Panel – Monday, June 16th, 3:15pm
  • The Post Snowden World One Year Later: What Has Changed? – Tuesday, June 17th, 11:00am
  • Keynote: Innovative Service: Strategies for Creating Growth and Bottom Line Impact – Sponsored by Limestone Networks – Monday, June 16th, 4:15pm

The full schedule can be viewed here.


There’s still time to register if you haven’t already and use our coupon code: Palomino2014 to save. Be sure to check back for our recap following June 18th!

How you are affected by the new Canadian Anti-Spam Legislation

23-04-2014 Markus

The new Canadian Anti-Spam Law (CASL) is coming into effect July 1. There is time to comply – until Jan 2015 to be exact. It does not hurt to go through an internal checklist at this time, and we recommend some housekeeping to ensure that enforcement will not cacth you blindsided.

If your organization is like most businesses, you are not offering installed software or are in the business of transmitting data. Thus, the only relevant section of CASL are related commercial electronic messages (CEMs).

Generally, CEMs are now subject to opt-in regulation, I.e. the recipient should expect the email/text message/chat and consent to receiving it. Such consent can be given expressed and implied. Current practices of person-to-person email are typical business communication and should be monitored to ensure that they fall under the exceptions for the rule. Compliance preparedness involves spending some time to do basic housekeeping:

1. Catalog your current practices of communication to identify exceptions (there are many): 

  • Implied Consent (existing business or non-business relationship, or public contact info)
  • Quote or estimate as requested (RFP, etc)
  • Subscription or membership
  • Employment-related emails
  • Product/Service Information

2. For the non-excepted CEMs (newsletters, broadcasts, etc), ensure that:

  1. Unsolicited CEM are only sent to opted-in recipients (consent)
  2. Any email database you already have and are using for CEM should be checked that you have consent for each entry. You have time to get consent, but should follow CASL-approved wording on requests for consent.
  3. Express consent gathering follows a proper process, keeping the evidence of consent on file.
  4. CEMs have CASL-compliant content in them. This includes:
    1. disclosure (why you are contacting recipient)
    2. opt-out (= unsubscribe) link.

To summarize, what an enforcement auditor would look for is that the right processes and data management systems are in place in your organization. Having proper data management, a solid customer relationship management (CRM), and Content Management System (CMS) in place are important tools and systems that any auditor would look for.

Addition May 5, 2014:

A great comprehensive Power Point has been posted by David Fraser on this topic.

WebPal Cloud Servers not affected by OpenSLL Heart Beat Vulnerability

08-04-2014 Markus

We are following the developments around the recently discovered vulnerability with the OpenSSL Heart Beat (“Heartbleed”) algorithm, which may affect web sites run on Linux servers and using SSL encryption for secure data transfer.

WebPal Cloud Server falls into that category, but we are happy to report that the vulnerability is limited to a set of versions (OpenSSL version 1.0.1a-f to be exact) which are not in use on Webpal Cloud Servers.

At Palomino, we follow a principle of “late adopting” when it comes to underlying infrastructure for our cloud applications. This policy shields us (and our clients) from being exposed to vulnerabilities discovered in newly-released software versions.

Linux, Apache, OpenSSL, PHP, Java and XSLT are part of our infrastructure stack that we heavily rely on. While it is tempting to use latest releases with newest features, we prefer to keep security our highest priority and stay “behind the pack” on infrastructure.

Rest assured that our own software development is leading edge.

Announcing our Partnership with ORION and why it matters to Ontario Researchers

24-02-2014 Markus

Today, Palomino and The Ontario Research and Innovation Optical Network (ORION) announce an agreement to jointly offer the WebPal Cloud Content Server 3 collaboration suite on the ORION high-speed research network.

Joining the ORION Nebula offering, high-performance and secure WebPal Servers will thus be available to all connected institutions, which include Ontario Universities, Research Facilities, Colleges, School Boards, Hospitals. ORION is also connected to the nation-wide CANARIE Network with further reach to institutions across Canada on networks such as ACENet, BCNet, RISQ and Compute Canada.

“We are extremely pleased to add Palomino’s WebPal software to the ORION Nebula of cloud services,” says ORION President and CEO, Darin Graham. “Our users are increasingly looking for cloud-oriented solutions, and this software is ideally suited to their needs.”

The combination of WebPal and ORION Nebula will address specific requirements for fast, cloud-based file sharing, content management and custom application deployment.

“We are very excited about this new partnership with ORION.” says Markus Latzel, CEO of Palomino Inc. “The connectivity to ORION’s network will enable WebPal clients to exchange information at speeds faster than ever.”

“Additionally, the added privacy of a dedicated optical network will enable applications with specific data security requirements. Secure WebPal Servers are ideally suited as a replacement for public cloud providers who use out-of-country networks or data centres. This really matters to researchers working with sensitive data and domestic storage requirements.”

ORION members will be individually contacted about the new services. For more information about this announcement, contact us at or 416-964-7333.

About Palomino Inc.
Palomino Inc. ( is a software solutions provider offering web-based productivity applications, centered on latest web-client and mobile technologies. Palomino’s WebPal Content Server 3 ( is a powerful, adaptable cloud content management solution to a diverse SMB and enterprise client base with applications in online document management, web portal content management, and file storage. WebPal has has been adopted by over 300,000 users in different verticals such as healthcare, public sectors, financial services and associations. Palomino offers WebPal Content Server via multiple channel partners and solution providers across the globe.

The Ontario Research and Innovation Optical Network (ORION) is Ontario’s ultra high-speed research and education network. It connects all of Ontario’s universities, most colleges, several medical and other public research facilities and a growing number of school boards to one another, as well as to CANARIE, Canada’s advanced network organization, and to the global grid of research and education networks. ORION now connects over 1.7 million Ontario researchers, scientists, students and teachers to critical infrastructure for research, education and innovation. Learn more at

2014 Cloud Computing Financial Forecast For You and Your Customers

10-02-2014 Chris

The financial forecasts for 2014 cloud computing are predicting a hot year for cloud technologies. According to Forbes, end-user spending on cloud services will exceed $180 billion by the end of 2015 and by 2014, American businesses will spend more than $13 billion on cloud computing and managed hosting services. But what does this mean for you, as a cloud provider or a cloud customer? Here are some implications for the current rate of growth for the cloud computing industry.

For customers:

Downward trend in prices

As more cloud hosting services emerge, companies need to maintain competitive pricing to retain and grow their existing customer base. Amazon Web Services, for example, had over 30 price cuts since 2006, and Microsoft Azure, Amazon, Google, and other cloud providers are following suit. The challenge for companies, however, will be to maintain the efficiency and integrity of their systems while reducing costs.

Move Your Accounting and ERP System to the Cloud

Transferring your CRM data to the cloud can be a tasking process, but there are countless other reasons why you should begin the migration process. Not only does it eliminate almost all infrastructure maintenance costs, cloud services offer upgrades and 24/7 support for the execs who will be using the system. Hybrid options also make the migration more feasible, and cloud providers will work with you to sort out compliance issues.

For cloud providers:

Paradigm shifts still to come…

Although cloud computing is on the tip of everyone’s tongue, it still only accounts for 14% of the average company tech spend. The major reasons: IT pros are hesitant to make infrastructure changes; there are lingering security concerns; and uncertainty surrounds compliance issues when putting information on the cloud. The top cloud services currently being invested in are web hosting, email hosting, online backup, and content filtering.

But new cloud services are beginning to dominate

A recent report by Spiceworks says that most spending on IT in 2014 will be recurring payments, meaning there will be less new investment in cloud computing services. When it comes to investing in new cloud services for the company, IT pros are looking to productivity solutions and online backup/recover services. Here is an infographic from Spiceworks on investment in cloud computing services:

WebPal Cloud Content Server is a business solution for secureprivate, and powerful web content managementdocument storage and online collaboration. Find out more about WebPal’s cloud content server.

3 Tips for Consolidating Your ECM

31-01-2014 Chris

The ideal end-result for enterprises who adopt cloud technologies is to have a consolidated document management system, where any and all documents are managed on the cloud. Unfortunately for many enterprises in 2014, that reality has been hard to come by as they move to bring they attempt to migrate and consolidate their entire workforce and business processes on one unified system.

“The goal of one master file, stored and managed in one location and shared through multiple channels was a worthy ECM goal, but it proved too impractical for most,” says Alan Pelz-Sharpe, Research Director for Social Business at global analyst firm 451 Research. “I don’t think it is a problem with the tools as such, more one of governance, culture, and common sense. Everything needs to be managed, but to a greater or lesser extent.”

Pelz-Sharpe goes on to say that the rise of mobile computing, BYOD policies, and flatter organizational structures have all contributed to this fragmentation. Here are WebPal’s tips for consolidating your organization’s document management system:

1. Define Key Performance Indicators, and Method of Measurement

When introducing a new cloud management system, determine the ratio of employees you want to onboard on the new system, the frequency of use, what types of documents should be managed exclusively on the cloud, time savings, etc. Here is a handy chart that can help you define ROI and KPI when implementing a new system.

2. Proper on-boarding and training 

It isn’t enough to create a guide that you hope your employees read before using the new system, especially if the guide is shared only on the cloud system itself. Reinforce your policies and goals for the system with an info session, and allow your employee to ask questions that will help them understand how the new system will integrate into their daily work lives.

3. Follow up

Continue to measure your KPI to keep track of your goals and the performance of the new system. To create lasting change within the organization, you have to make an ongoing commitment to keep talking about the new system and figuring out where deviations from best practice standards occur. It could be that your goals are off, or there is a knowledge gap within your company. Either way, check in regularly so you can ensure you are progressing towards your goals.