The WebPal Wire

Get our latest updates as we bring you new insight on how cloud computing is already changing in its infancy. Security, content and business process are just a few categories within of wide range of topics covered in our blog

Catch our CEO at Techweek Toronto!

27-07-2016 Rachel

Techweek Toronto is kicking off today and we are proud to have our CEO, Markus Latzel participate in The Entrepreneurial Journey panel talk tomorrow, Thursday, July 28, at 11am!

The discussion will be around the panelists’ entrepreneurial stories, where himself, Allen Lau (CEO, Co-founder, Wattpad), Caitlin MacGregor (CEO, Plum), and Yoav Schwartz (Co-founder, CEO, Uberflip) will discuss the surprises, successes and mistakes, and what takes to scale a company. Additional details and registration can be found on the Techweek website.

Toronto techweek markus latzel CEO palomino

The Entrepreneurial Journey

Thursday, July 28
11:00am – 11:45am
The Berkeley Church
315 Queen St E, Toronto, ON M5A 1S7, Canada

5 Signs it’s Time to Update Your Website

25-07-2016 Rachel

webpal palomino - signs its time to update your website

When the Stanford Persuasive Technology Lab surveyed 2,440 participants on how they evaluated the credibility of websites, 46.1% said that the number one criterion for discerning a business’ credibility was their website. Your website can be your most important marketing tool, so it is imperative that it stands out from your competitors. With so many different types of technologies and innovations in web design emerging, it’s more important than ever to keep your website up to date. Below are 5 signs that is time to update your website.

Your content and designs are outdated

One of the main signs that it is time to redesign your website is whether or not the content and designs are up to date. Web design is evolving quicker than ever, so your websites look and feel may no longer be modern. An outdated website can leave visitors wondering whether your organization is still in business. As a general rule of thumb, aim to update your website every 2-4 years, with clean designs and navigation items.

It’s not mobile friendly

In 2015, mobile website usage surpassed desktop browsing. If your website is still causing visitors to shrink and expand pages on their mobile devices, it is time to update your website to ensure it is responsive. In addition, Google has now enforced a ranking system based on whether or not your website is mobile friendly, so keeping your search engine optimization (SEO) in mind is worthy in itself. See our previous blog article for more reasons why responsive design is so important.

It’s using Flash

Flash is no longer supported on iPhone and iPads, and android devices on beyond 4.0 OS. Search engines do not recognize Flash, which results in lower search rankings and ultimately less traffic to your website. As an alternative, HTML5 is easier and is estimated to be 58% faster than Flash. HTML5 allows videos, images, and text to be viewed on the same page- no third party applications are required to download.

It’s not serving its purpose

Your analytics can provide a lot of insight on whether your website is serving its purpose. If your site speed is slow, traffic is down, bounce rates are up, and it does not comply with compatibility standards (AODA, W3C, etc.), it may be time for a website redesign.

You cannot manage your content and design

Content management systems (CMS) such as WebPal offer the tools you need to add, edit, and publish content to your website. A user friendly CMS will make updating your content easily accessible, secure, and flexible, and allow you to take complete control of your website. WebPal also offers extensive nodes and plugins, which provide additional website features with no custom development required.


If you are ready to redesign your website, contact us today to get started 1-866-360-0360,


Palomino Partners with RG System to Enhance IT Infrastructure Services

06-07-2016 Rachel



Introducing Palomino Inc. and RG System Partnership to Enhance IT Infrastructure as a Service Offering

Toronto, Ontario and Hollywood, Florida (July 6th, 2016) Today, Palomino Inc. of Toronto, Ontario, and RG System of Hollywood, Florida, announce a partnership that will offer additional IT infrastructure services to their respective clients. Palomino will now offer network management, security, and additional backup from RG System’s network management solutions. RG System will offer its solutions residing in Palomino’s WebPal Cloud in Toronto. Integration between RG System and WebPal Cloud Server will provide both sets of clients with additional means to store, monitor, and backup data applications housing valuable business content.

We are thrilled to be partnering with RG System – our respective services are complementing each other perfectly and combine for an all-around data management, backup and continuity solution.” says Markus Latzel, CEO, Palomino Inc., provider of the WebPal Cloud Server. “At this point, we have already identified a number of opportunities for integration and are working on launching the first joint deployment”.

Currently accessed by over 400,000 users worldwide, WebPal Cloud Server houses documents, data, and applications for SMBs, organizations, and enterprises. Palomino manages application stacks, from infrastructure hardware, to web applications. The WebPal cloud is fully developed and maintained in-house, and hosted on Palomino’s infrastructure in Toronto.

RG System’s dashboard is a Software as a Service which allows users to monitor, backup, secure, and manage their business from one interface, anywhere in the world. The RG agent is set up quickly on equipment to monitor and offers a default configuration so that you can start working immediately.

“Technicians still waste a lot of time because of the many different tools they need to maintain their clients infrastructures”, says Farid Sahari, US Branch Manager of RG System. “But with our unique Network Management platform they can benefit from a powerful Network Monitoring, Security and Backup solution. At RG System we always believe in human adventure and strong partnership. When we first looked at Palomino we understood that they had a lot to offer to our clients in the GTA to benefit from a safe cloud environment.”

For more information on this announcement, contact: Ashlee Williams, 1-888-390-4990, or Rachel Lapp: 1-866-360-0360,


About Palomino Inc.

Palomino System Innovations Inc. logoPalomino Inc. ( is a managed hosting and software solutions provider offering web-based applications, centered on latest web-client and mobile technologies. Palomino’s WebPal Cloud Server 3.2 ( is a powerful, adaptable cloud content management solution with applications in online document management, web portal management, and file storage. WebPal has has been adopted by over 400,000 users from SMBs to enterprises, in verticals such as healthcare, public sectors, financial services and associations. Palomino offers WebPal Cloud Server via multiple channel partners and solution providers across the globe.


About RG System

rg system palomino infrastructure as a service

RG System ( is the software editor of an all-in-one solution that gathers 3 essential dimensions of IT management: RG Supervision, RG Security and RG Backup. RG System offers a network management solution as a SaaS mode that can drive and automate monitoring, safety and backups/restorations. From one unique Dashboard, RG System grants a centralized view on all the components of your infrastructure and alerts you if you should worry about their health status and therefore a corrective action is required. That way, your equipment is monitored, kept safe and your data backed up. RG System stands out thanks to its Agile Scrum development method, its participative roadmap and it client driven philosophy. Our goal: provide our customers the best technologies available on the market, through a user-friendly interface, at an affordable price.

Exciting New Offer for diTHINK Conference 2016

25-05-2016 Rachel

Every year, our channel partner, ORION, organizes the diTHINK Conference to bring together leading minds in the Ontario Research & Education sector. As usual, the Palomino team will exhibit and sponsor the conference again this year, on Thursday, May 26th at the University of Toronto Chestnut Residences and Conference Centre.

Last year, we presented WebPal RDM, a free service, enabling researchers to store and share up to 10TB of data and files easily over the ORION network.

This year, we will up the ante.

We will be announcing the addition of a RDM web site management package for ORION researchers and educators, the ideal tool to fire up and manage a workshop, conference or research event web site.

To keep within the spirit, this new feature will also be free to ORION institutions.

Signups will be issued at the event, and full details will be disclosed during the Speed Workshopping session at 2:45pm tomorrow.

If you cannot attend the conference and are an ORION connected institution, visit to sign up for your account today. If your organization is not connected to the ORION network, contact us directly to inquire about our solutions: 1-866-360-0360,

Symfony Toronto Meetup: A guided tour of using Docker in your PHP web application

13-04-2016 Rachel

We are excited to be hosting the Symfony Toronto Meetup this Thursday, April 14th, at 6:30pm! The topic will cover a guided tour of using Docker in your PHP web application.

Thursday, April 14, 2016
6:30 PM
Palomino Inc. HQ
533 College Street #404
Toronto, ON

Guest speaker, Ethan Chiddicks will be discussing adapting a Zend/Angular web app to use Docker in production, pipeline and dev environments. He will work through the code to make it happen and talk about the benefits, gotchas, etc. General talk outline would be:

  • Good use cases for Docker
  • Dockerfiles and Docker-compose files
  • Example of a PHP simple application using Docker

It’s not too late to register. For more information see the Symfony Meetup event page. Hope to see you there!

New One-Time Play Video Feature Added to WebPal

24-03-2016 Rachel

During a recent update to the Canadian Association of Research Administrators (CARA) member portal, we introduced a new notable feature to the WebPal Cloud Server video node. The video player update now allows users to view videos, webinars, and workshops on a single view permission feature. This feature means that our clients can post a video for sale and only have their clients, members, or users watch it once per purchase. The one-time play feature is determined based on the percentage of the video that has been watched. The percentage can also be customized to the client’s preference.


CARA is the national voice for research administrators in Canada. With over 1000 members, the organization relies on the member’s only portal to share content to the community of Canadian research administrators from all sectors. The member’s only portal gives CARA members access to professional development opportunities including workshops and webinars, which is where the one-time video player is currently being utilized.

In 2015, CARA came to Palomino for the redesign of their website. After a successful redesign launch last year, we have continued to add new website features, such as conference registration forms, workshop and webinar signups, as well as the CARA job board, all powered by WebPal Cloud Server.

For more information on the WebPal one-time play video feature, or if you are looking to rebuild your website, contact us today at 1-866-360-0360 to get started.

Web App Security: a Deep Dive

22-03-2016 Rachel

At Palomino, we build web applications that support business processes using WebPal. These web applications are an extension of an existing business – no more, no less. They help our clients process data in real-time, offload onerous and error-prone administrative tasks onto self-serve customer portals, and gather larger amounts of data about their clients than ever before.

Moving these processes into the cloud has become a natural progression for any business. Of course, there are risks associated with this transition, and often, these risks are not very well understood. Every business owner dreads the feeling that one day, they will hear that their business data has been compromised, leaked, or hacked in any way. Few know how to adequately protect their business, and handle this risk.

To learn more, download our article aimed to demystify web application security risk, and provide a step-by-step guide on how you can manage business risk.

web application security

Announcing the Site Launch for the Canadian Plastics Industry Association

10-03-2016 Rachel

We are happy to announce the website redesign launch for the Canadian Plastics Industry Association (CPIA), powered by WebPal Cloud Server. CPIA is a member-driven, not for profit association that is dedicated to the growth and promotion of the plastics industry in Canada. The new CPIA website showcases the economic, social and environmental importance of plastics to all industry stakeholders and the public.

The new website features a sleek and easy to use look and feel, a responsive design, a members-only portal, as well as the option to view all content in both English and French. In addition, CPIA also offers an image bank for anyone from the public to register and download free graphic images. To access these images, you only need to register once, and can download as many images and log back in as you like.

As a long time client of ours, we are thrilled that CPIA continues to choose WebPal Cloud Server to manage their web content, and Palomino as their Managed Services Provider. “Thanks and congrats to your team,” said Darlene Gray, Marketing Communications Specialist, Canadian Plastics Industry Association. “As always, the Palomino team has provided excellent service, been highly responsive and have been a pleasure to work with!”


For a full list of the content offered to both the public and members, view the full news release from CPIA now. To learn more about Palomino’s web content management services, contact us today at 1-866-360-0360 and visit

Palomino Exhibiting WebPal at Guelph Technology Showcase

23-02-2016 Rachel

We are thrilled to be exhibiting WebPal Cloud Server at the 2016 Guelph Technology Showcase, on Wednesday, February 24th. The showcase will take place from 5:30 to 7:30pm, in the Science Complex Atrium at the University of Guelph. It will bring together 33 local tech companies and organizations with hundreds of computing students. The event is free to attend and is anticipated to attract between 300-500 Bachelor of Computer Science and  Software Engineering students.

Palomino has supported the University of Guelph’s Co-operative Education Program for a number of years through recruiting co-op students within the Bachelor of Computing program. We look forward to highlighting our managed cloud hosting, web application and content management solutions, and sharing our co-op success stories with the University of Guelph students.

5th Annual Guelph Tech Showcase
University of Guelph
Alastair Summerlee Science Complex
Guelph, Ontario
Wednesday, February 24, 2016
5:30 to 7:30pm

Image courtesy of University of Guelph

WebPal Supported File Formats

07-01-2016 Rachel

We are often asked which file formats WebPal supports. Any file format can be uploaded to WebPal and will be downloadable and shareable as-is. Additionally, the following document formats will be rendered on the WebPal Server as viewable pages and can be read or viewed online in WebPal without downloading.

Text Documents

  • Microsoft Word 6.0/95/97/2000/XP (.doc and .dot)
  • Microsoft Word 2003 XML (.xml)
  • Microsoft Word 2007 XML (.docx, .docm, .dotx, .dotm)
  • Microsoft WinWord 5 (.doc)
  • WordPerfect Document (.wpd)
  • WPS 2000/Office 1.0 (.wps)
  • OpenDocument formats (.odt, .ott, .oth, and .odm)
  • OpenOffice (.sxw, .stw, and .sxg)
  • .rtf, .txt, and .csv
  • StarWriter formats (.sdw, .sgl, .vor)
  • HTML Documents (.htm, .html)
  • Adobe (.pdf)
  • DocBook (.xml)
  • Unified Office Format text (.uot, .uof)
  • Ichitaro 8/9/10/11 (.jtd and .jtt)
  • Hangul WP 97 (.hwp)
  • T602 Document (.602, .txt)
  • AportisDoc (Palm) (.pdb)
  • Pocket Word (.psw)


In addition to, Calc 3 can open the formats used by OOo 1.x (.sxc and .stc) and the following spreadsheet formats:

  • Microsoft Excel 97/2000/XP (.xls, .xlw, and .xlt)
  • Microsoft Excel 4.x–5.0/95 (.xls, .xlw, and .xlt)
  • Microsoft Excel 2003 XML (.xml)
  • Microsoft Excel 2007 XML (.xlsx, .xlsm, .xltx, .xltm)
  • Microsoft Excel 2007 binary (.xlsb)
  • Lotus 1-2-3 (.wk1, .wks, and .123)
  • OpenDocument formats (.ods and .ots)
  • OpenOffice 1.x (.sxc and .stc)
  • Data Interchange Format (.dif)
  • Rich Text Format (.rtf)
  • Text CSV (.csv and .txt)
  • StarCalc formats (.sdc and .vor)
  • dBASE (.dbf)
  • SYLK (.slk)
  • Unified Office Format spreadsheet (.uos, .uof)
  • .htm and .html files, including Web page queries
  • Pocket Excel (pxl)
  • Quattro Pro 6.0 (.wb2)


  • Microsoft PowerPoint 97/2000/XP (.ppt, .pps, and .pot)
  • Microsoft PowerPoint 2007 (.pptx, .pptm, .potx, .potm)
  • StarDraw and StarImpress (.sda, .sdd, .sdp, and .vor)
  • OpenDocument formats (.odp, .odg, and .otp)
  • OpenOffice (.sxi and .sti)
  • Unified Office Format presentation (.uop, .uof)
  • CGM – Computer Graphics Metafile (.cgm)
  • Portable Document Format (.pdf)

Graphic files



To learn more about WebPal Cloud Server, contact us today or view our solutions here.