The WebPal Wire

Get our latest updates as we bring you new insight on how cloud computing is already changing in its infancy. Security, content and business process are just a few categories within of wide range of topics covered in our blog

Archive for the ‘Content Management’ Category

5 Signs it’s Time to Update Your Website

25-07-2016 Rachel

webpal palomino - signs its time to update your website

When the Stanford Persuasive Technology Lab surveyed 2,440 participants on how they evaluated the credibility of websites, 46.1% said that the number one criterion for discerning a business’ credibility was their website. Your website can be your most important marketing tool, so it is imperative that it stands out from your competitors. With so many different types of technologies and innovations in web design emerging, it’s more important than ever to keep your website up to date. Below are 5 signs that is time to update your website.

Your content and designs are outdated

One of the main signs that it is time to redesign your website is whether or not the content and designs are up to date. Web design is evolving quicker than ever, so your websites look and feel may no longer be modern. An outdated website can leave visitors wondering whether your organization is still in business. As a general rule of thumb, aim to update your website every 2-4 years, with clean designs and navigation items.

It’s not mobile friendly

In 2015, mobile website usage surpassed desktop browsing. If your website is still causing visitors to shrink and expand pages on their mobile devices, it is time to update your website to ensure it is responsive. In addition, Google has now enforced a ranking system based on whether or not your website is mobile friendly, so keeping your search engine optimization (SEO) in mind is worthy in itself. See our previous blog article for more reasons why responsive design is so important.

It’s using Flash

Flash is no longer supported on iPhone and iPads, and android devices on beyond 4.0 OS. Search engines do not recognize Flash, which results in lower search rankings and ultimately less traffic to your website. As an alternative, HTML5 is easier and is estimated to be 58% faster than Flash. HTML5 allows videos, images, and text to be viewed on the same page- no third party applications are required to download.

It’s not serving its purpose

Your analytics can provide a lot of insight on whether your website is serving its purpose. If your site speed is slow, traffic is down, bounce rates are up, and it does not comply with compatibility standards (AODA, W3C, etc.), it may be time for a website redesign.

You cannot manage your content and design

Content management systems (CMS) such as WebPal offer the tools you need to add, edit, and publish content to your website. A user friendly CMS will make updating your content easily accessible, secure, and flexible, and allow you to take complete control of your website. WebPal also offers extensive nodes and plugins, which provide additional website features with no custom development required.


If you are ready to redesign your website, contact us today to get started 1-866-360-0360,


How Bus Transportation to meet Pope Francis is Made Possible

23-09-2015 Rachel

The World Meeting of Families 2015 is officially underway, with Pope Francis currently in Washington DC, and making his way to Philadelphia on Saturday, September 26th through Sunday, September 27th. The WMOF will bring together hundreds of thousands of families, and over 150 nations represented. With the Congress taking place now, and closing events including the Festival of Families on September 26th, and the Papal Mass to be held on Sunday, September 27th, it is anticipated that 1.5 million people will attend the Sunday Mass alone.


Palomino is working with GO GROUND, the official transportation management partner of the WMOF, to develop a web portal for the transportation logistics for all private and commercial charter buses for the Papal visit this weekend. After months of development, the portal allows trip organizers, passengers and bus operators to register, book seats, locate event locations, parking spots, and routes, track GPS coordinates of bus drivers, issue parking credentials and permits, all using the WebPal Cloud Server platform.

We are not doing this all alone. The GO GROUND portal has been integrated with Stripe and Acceptiva for payment processing, Glympse to track the GPS coordinates of drivers, as well as Twilio for SMS text messaging and real time updates.

To date, there have been over 100,000 passengers registered via the WebPal GO GROUND portal, planning over 2,500 bus movements from hundreds of Parishes.

Overall, the visit of Pope Francis to Philadelphia is projected to be the single largest bus transportation event in the history of North America. The Palomino team is very proud to be the technology provider for this event and welcome Pope Francis to Philadelphia!

For more information on the World Meeting of Families – Philadelphia 2015, visit and see the Palomino GO GROUND press release here.

Why Responsive Web Design Matters

06-08-2014 Rachel

Before the creation of smartphones and tablets, web designers and programmers were only required to create the same page on a desktop or laptop computer. Now more than ever, digital content is being viewed on multiple types of devices, and mobile technologies are are changing the way people use the web. In fact, mobile web browsing is so massive that eMarketer estimated that 73.4% of internet users in 2013 accessed the web from a mobile device and predicts this amount to rise to 79.1% this year.  As a result, responsive web design is now a crucial approach when designing your website.


Responsive web design is the approach of designing and coding a website to ensure it can be reformatted to any device it is being viewed on. This means that when viewing a website from an iPhone, Android, wearable (Google Glass or smartwatch), or any size computer monitor, tablet or smart TV, all elements will adjust to the appropriate size and appropriate navigation settings (for example a cursor will convert to a touchscreen), ensuring an optimal and easy user experience.  A poorly designed mobile website could be catastrophic for small-medium sized businesses who are looking to increase their online mobile traffic. In fact, ease of access is so important to users that a study done by Exact Target stated that 83% of mobile and tablet users said a seamless experience across all devices is important to them.


Rather than creating an entirely new mobile website, utilizing responsive design means you will only have to design and support one site. Responsive web design will not only provide consistency and familiarity to users, but it is also very cost-effective and efficient. Google prefers one site URL when using the search engine for traffic function, and you could be reprimanded if a separate mobile site is being used.


WebPal Cloud Server can make use of any existing responsive web design templates. Below is a list of all of the different media formats and sizes currently in use.

Responsive website design for each device type









Mobile viewing is becoming the default way of viewing websites, and the number of devices is only going to increase. Responsive web design will ensure a smooth user experience over all devices, and ultimately lead to more web traffic, and a better web presence overall.


For more information on how we build responsive design sites contact us at or 416-964-7333.

How you are affected by the new Canadian Anti-Spam Legislation

23-04-2014 Markus

The new Canadian Anti-Spam Law (CASL) is coming into effect July 1. There is time to comply – until Jan 2015 to be exact. It does not hurt to go through an internal checklist at this time, and we recommend some housekeeping to ensure that enforcement will not cacth you blindsided.

If your organization is like most businesses, you are not offering installed software or are in the business of transmitting data. Thus, the only relevant section of CASL are related commercial electronic messages (CEMs).

Generally, CEMs are now subject to opt-in regulation, I.e. the recipient should expect the email/text message/chat and consent to receiving it. Such consent can be given expressed and implied. Current practices of person-to-person email are typical business communication and should be monitored to ensure that they fall under the exceptions for the rule. Compliance preparedness involves spending some time to do basic housekeeping:

1. Catalog your current practices of communication to identify exceptions (there are many): 

  • Implied Consent (existing business or non-business relationship, or public contact info)
  • Quote or estimate as requested (RFP, etc)
  • Subscription or membership
  • Employment-related emails
  • Product/Service Information

2. For the non-excepted CEMs (newsletters, broadcasts, etc), ensure that:

  1. Unsolicited CEM are only sent to opted-in recipients (consent)
  2. Any email database you already have and are using for CEM should be checked that you have consent for each entry. You have time to get consent, but should follow CASL-approved wording on requests for consent.
  3. Express consent gathering follows a proper process, keeping the evidence of consent on file.
  4. CEMs have CASL-compliant content in them. This includes:
    1. disclosure (why you are contacting recipient)
    2. opt-out (= unsubscribe) link.

To summarize, what an enforcement auditor would look for is that the right processes and data management systems are in place in your organization. Having proper data management, a solid customer relationship management (CRM), and Content Management System (CMS) in place are important tools and systems that any auditor would look for.

Addition May 5, 2014:

A great comprehensive Power Point has been posted by David Fraser on this topic.

Announcing our Partnership with ORION and why it matters to Ontario Researchers

24-02-2014 Markus

Today, Palomino and The Ontario Research and Innovation Optical Network (ORION) announce an agreement to jointly offer the WebPal Cloud Content Server 3 collaboration suite on the ORION high-speed research network.

Joining the ORION Nebula offering, high-performance and secure WebPal Servers will thus be available to all connected institutions, which include Ontario Universities, Research Facilities, Colleges, School Boards, Hospitals. ORION is also connected to the nation-wide CANARIE Network with further reach to institutions across Canada on networks such as ACENet, BCNet, RISQ and Compute Canada.

“We are extremely pleased to add Palomino’s WebPal software to the ORION Nebula of cloud services,” says ORION President and CEO, Darin Graham. “Our users are increasingly looking for cloud-oriented solutions, and this software is ideally suited to their needs.”

The combination of WebPal and ORION Nebula will address specific requirements for fast, cloud-based file sharing, content management and custom application deployment.

“We are very excited about this new partnership with ORION.” says Markus Latzel, CEO of Palomino Inc. “The connectivity to ORION’s network will enable WebPal clients to exchange information at speeds faster than ever.”

“Additionally, the added privacy of a dedicated optical network will enable applications with specific data security requirements. Secure WebPal Servers are ideally suited as a replacement for public cloud providers who use out-of-country networks or data centres. This really matters to researchers working with sensitive data and domestic storage requirements.”

ORION members will be individually contacted about the new services. For more information about this announcement, contact us at or 416-964-7333.

About Palomino Inc.
Palomino Inc. ( is a software solutions provider offering web-based productivity applications, centered on latest web-client and mobile technologies. Palomino’s WebPal Content Server 3 ( is a powerful, adaptable cloud content management solution to a diverse SMB and enterprise client base with applications in online document management, web portal content management, and file storage. WebPal has has been adopted by over 300,000 users in different verticals such as healthcare, public sectors, financial services and associations. Palomino offers WebPal Content Server via multiple channel partners and solution providers across the globe.

The Ontario Research and Innovation Optical Network (ORION) is Ontario’s ultra high-speed research and education network. It connects all of Ontario’s universities, most colleges, several medical and other public research facilities and a growing number of school boards to one another, as well as to CANARIE, Canada’s advanced network organization, and to the global grid of research and education networks. ORION now connects over 1.7 million Ontario researchers, scientists, students and teachers to critical infrastructure for research, education and innovation. Learn more at

How Cloud Data is Changing the Way We Live and Work

24-01-2014 Chris

Data-driven technologies are dominating corporate IT because, as Canadian Communications Expert Marshall McCluhan says, “A point of view can be a dangerous luxury when substituted for insight and understanding.” We are better able to do business, make informed decisions, and reduce risk when we have access to more information. It is affecting every facet of business operations: marketing, sales, and customer relations departments are now entering into IT territory to ensure the company’s IT aligns perfectly with their goals.

Less time collecting, more time analyzing

In an interview with Data Informed, one executive says “There’s been an 80-20 rule that 80 percent of IT’s time is spent gathering data, and 20 percent analyzing it, but cloud services flip this on its head.” With the cloud, data can be updated and accessed in real-time, and can be easily imported and exported for easy analysis.

Better customer relationships

Flexible cloud data tools integrate seamlessly with third-party platforms, including payment systems and CRM tools. With unparalleled access to insights on their customers and performance of their sales departments, companies are better able to respond to evolving customer preferences. Not only does it help salespeople build better relationships with their customers, it is changing how their roles are defined: “cloud analytics provides a deeper understanding of a customer’s entire relationship with the company. In fact, companies are 136 percent more likely to use the cloud to reinvent customer relationships, according to a new IBM survey.”

Mobile apps are powering personal cloud data

The average smartphone user accesses several apps on a regular basis, and they are constantly feeding their personal data through these applications. Whether they realize it or not, they are establishing their personal data on the cloud. App developers are themselves hosting their products on the cloud, so both end-users and product owners depend on the cloud. Even while data security is still a concern for many users, that’s not stopping them for using the cloud to house their personal data.

WebPal’s Secure Data Management allows import, management and connectivity of business process data, giving you the ability to query and interact online from anywhere – even your smart phone! Import and export your data, and integrate with third-party platforms to bring the power of the cloud to all your important business processes. 

What Cloud Trends Should You Expect for 2014

17-01-2014 Chris

The days when cloud security was the number one issue for companies looking to adopt cloud technology are over, as Forrester’s James Staten says “If you’re resisting the cloud because of security concerns, you’re running out of excuses.” The cloud isn’t considered a new trend, but it is a field where organizations are seeking new innovations and products that will help them accomplish their business objectives. 2014 was off to great start for the cloud with new products emerging at the Consumer Electronic Show. Analysts are predicting some great things for the year ahead that will help take cloud technologies to the next level. Here are the top cloud computing trends you should expect in 2014:

The Public Cloud Price War is Going to Get Ugly

Both Google and Microsoft have Amazon Web Services in their crosshairs as the bolster their own cloud service offerings. To compete with one another, each vendor is going to be vying to be able to offer customers the best services at the lowest cost. This is going to affect every player in the industry, as they choose to consolidate or shutter their offerings to stay in the game. The competition between providers means great things for customers.

The Internet of Things

Another trend we saw at CES 2014 was the rise of wearables and the “internet of things,” and there are many arguments for why 2014 will be the year of the “things.” Cisco’s Chief Technology and Stategy Officer says, “In 1984, there were 1000 connected devices. That number rose up to reach a million devices in 1992, and reached a billion devices in 2008…. We will have roughly 50 billion connected devices by the year 2020.” That means more pervasive technologies that integrate easily into our daily life, and they will be powered by the cloud.

More developers move their applications to the cloud

More companies are moving closer to software offerings, and developers will become even more crucial to this evolution. Nearly all small and medium-sized applications are now built using cloud servers, and developers demand a lot of their cloud services. It has to be faster and more scalable, and they want access to open-source technologies. Gartner is predicting that improvements to JavaScript performance will spur growth for HTML5 in the enterprise development environment. They recommend developers focus on creating “user interface models including richer voice and video that connect people in new and different ways.”

Accessed by over 300,000 users worldwide, WebPal powers collaboration portals for enterprises and small business clients alike. With a fast, slick and intuitive interface, WebPal is easier to adopt than most enterprise file sharing solutions. Read more about our features

The Google Cloud Platform and Why Cloud Servers Create Leaner Businesses

06-12-2013 Chris

Earlier this week, Google announced that it was following in the footsteps of Amazon and Microsoft by releasing a new cloud computing service, called Google Cloud Platform, to the general public. Bloggers and cloud analysts said the move was essentially Google throwing down the gauntlet, signifying their entrance into “the battle for Internet cloud.”

The foundation for technology innovations was built on the back of mainframe computers and traditional IT practices. In 2013, however, traditional IT is all but disappearing with the rise of cloud computing. As more organizations move their document management and IT infrastructure to the cloud, cloud providers are under pressure to deliver faster speed times, simplified processes, and more integrations to accommodate the data-driven nature of today’s technologies.

Startups and SMEs Can Compete with Large-Scale Enterprises

“I’ve never owned a computer server,” Co-Founder and Chief Technical Officer of SnapChat. SnapChat is Google Cloud Platform’s poster boy; it’s a popular social media tool that processes 4000 pictures a second on Google’s servers; in the office, they have just 30 employees on staff.

The cost of on-site hardware in traditional IT was considerable, meaning only the most robust enterprises could afford the hardware and software licenses that were required. Tech entrepreneurship is thriving and startups can stay lean because cloud platforms have made web hosting affordable and accessible.

Democratizing Development

Cloud hosting platforms have made it easier for individuals with diverse skills sets to build and publish robust websites and applications. Rackspace has lofty dreams for the future of business, and their white paper says, “It is our contention that in a few years’ time, the need to wait for the provisioning of infrastructure, the need for skilled engineers to perform tasks and the need for administrative staff to ‘keep the lights on’ will be but a distant memory.”

Professional typing and word processing jobs were once in high-demand, but those roles are also being broken up and dispersed as a result of cloud content creation and management tools. Professional content creation has also been democratized with the emergence of design and layout tools that enable people of all skill sets to make professionally branded documents and collateral.

WebPal’s cloud solutions for websites and applications help you manage all your cloud content assets in one secure location. Build up on legacy systems, Integrate with third party platforms or simply build your solution from the ground up.  The sky is the limit when you’re in the WebPal Cloud.  

The Current State of Global Cloud Regulations

07-11-2013 Chris

Each country has their own unique cloud regulation policies that can be confusing to users, especially those who share their content across borders. As global Information Cloud Technology (ICT) innovation occurs, cloud policies and regulations need to constantly adapt to keep up. Here is an idea of cloud regulation policies in the U.S., Europe, and Canada

The United States of America

There are a number of specific laws that govern the use of the cloud in the United States, and each of them pertain to a specific vertical or industry. The Health Insurance Portability and Accountability Act (HIPAA) helps protect the privacy and security of health information using three types of safeguards: administrative measures to manage the selection, development, implementation, and maintenance of systems; physical measures used to protect electronic information systems and related buildings and equipment; and the technology and the policies and procedures that govern its use.

Meanwhile, the Gramm-Leach-Bliley Act (GLBA) encompasses two rules for storing financial data in the cloud: the Financial Privacy Rule and the Safeguards Rule. The Financial Privacy Rule requires financial institutions to provide their customers with details of the information they have gathered and where it is stored. The Safeguards Rule means they must outline in clear and unambiguous language their document storage policies regarding customers’ non-public information.

In education, the Family Educational Rights and Privacy Act (FERPA) requires educational institutions to get consent from students before placing their information on the cloud. Although the U.S. has been the number one cloud provider for many years, but the recent NSA surveillance scandal may change that. Some analysts are predicting American cloud providers could suffer more that $22 billion in lost revenue due to surveillance concerns.


Edward Snowden shook things up with his revelations that the National Security Agency of the United States was monitoring information on cloud systems like Amazon Web Services. Since then, the European Union is proposing new legislation to protect the digital privacy of their citizens. These legislative amendments to existing laws include launching user notifications and consent agreements when data is transferred from a cloud inside the E.U. to a cloud outside of it, which details the possibility of surveillance by a third-country authority. Although it is uncertain if all these laws will pass, there is general consensus in Europe that more regulation is needed to protect their citizens.


Canada has recently risen as a world leader in ICT innovation, from 12th place in 2012 to 9th place this year. The 2012 copyright bill, Bill C-11, helped instigate this improvement, and places Canada in a position to ratify the WIPO Copyright agreement. The bill allows content distribution and software companies to place “digital locks” on their creative content to guard it from unlawful use. Access to broadband internet still needs to improve if Canada is going to continue to raise its international rankings, as the digital divide is still a prominent issue in this country. Users Are Concerned About Security

24-10-2013 Chris

Last week, we discussed the history of cloud computing to see how far we have come. While many enterprise CIOs top concerns are more related to user experience and downtime, users are still concerned about the cloud. A customer recently relayed the story of his scary security breach on the cloud.

The customer, named Dan, prefaces his story on by saying, “I am a bit of a nut about cloud storage. The ability to store all my data online, automatically sync it, and access it from virtually any machine has changed my life in a number of ways.”

Dan uses many public cloud services, like Dropbox, SkyDrive, Google Drive, in addition to When he could not access his account, he was told that the organization “had no record of his account,” and it had “vanished into thin air,” with three years’ worth of files.

After questioning corporate further, he found out that because he had shared some folders with his wife, his account had be “rolled in” with accounts belonging to her PR firm. The PR firm had deleted his account, as they didn’t recognize his credentials.

Luckily, was able to recover his files, after they were in limbo for 6 months. Dan says he will continue to use the cloud, despite the hassle he experienced.

This isn’t the first time has had to deal with security concerns from users; late last year, a user noticed that anyone can access his corresponding file or folder if they have the correct URL – no password or ID needed. didn’t respond to the issue until April, and said “Once someone has access to the user’s auth-token they are able use that for browser login. This is a known issue and was a product decision to leave in for Box Sync.”

There are many things users can do to protect their cloud content. IT security experts suggest having a two-factor verification on public cloud accounts like Google. Large organizations should have an approved cloud vendor list to help departments follow organizational policies and guidelines, while still providing flexibility. Of course, choosing a secure and flexible vendor that you trust can really deliver peace of mind.

Learn more about WebPal secure enterprise content management options.