The WebPal Wire

Get our latest updates as we bring you new insight on how cloud computing is already changing in its infancy. Security, content and business process are just a few categories within of wide range of topics covered in our blog

Posts Tagged ‘Content Management’

5 Signs it’s Time to Update Your Website

25-07-2016 Rachel

webpal palomino - signs its time to update your website

When the Stanford Persuasive Technology Lab surveyed 2,440 participants on how they evaluated the credibility of websites, 46.1% said that the number one criterion for discerning a business’ credibility was their website. Your website can be your most important marketing tool, so it is imperative that it stands out from your competitors. With so many different types of technologies and innovations in web design emerging, it’s more important than ever to keep your website up to date. Below are 5 signs that is time to update your website.

Your content and designs are outdated

One of the main signs that it is time to redesign your website is whether or not the content and designs are up to date. Web design is evolving quicker than ever, so your websites look and feel may no longer be modern. An outdated website can leave visitors wondering whether your organization is still in business. As a general rule of thumb, aim to update your website every 2-4 years, with clean designs and navigation items.

It’s not mobile friendly

In 2015, mobile website usage surpassed desktop browsing. If your website is still causing visitors to shrink and expand pages on their mobile devices, it is time to update your website to ensure it is responsive. In addition, Google has now enforced a ranking system based on whether or not your website is mobile friendly, so keeping your search engine optimization (SEO) in mind is worthy in itself. See our previous blog article for more reasons why responsive design is so important.

It’s using Flash

Flash is no longer supported on iPhone and iPads, and android devices on beyond 4.0 OS. Search engines do not recognize Flash, which results in lower search rankings and ultimately less traffic to your website. As an alternative, HTML5 is easier and is estimated to be 58% faster than Flash. HTML5 allows videos, images, and text to be viewed on the same page- no third party applications are required to download.

It’s not serving its purpose

Your analytics can provide a lot of insight on whether your website is serving its purpose. If your site speed is slow, traffic is down, bounce rates are up, and it does not comply with compatibility standards (AODA, W3C, etc.), it may be time for a website redesign.

You cannot manage your content and design

Content management systems (CMS) such as WebPal offer the tools you need to add, edit, and publish content to your website. A user friendly CMS will make updating your content easily accessible, secure, and flexible, and allow you to take complete control of your website. WebPal also offers extensive nodes and plugins, which provide additional website features with no custom development required.


If you are ready to redesign your website, contact us today to get started 1-866-360-0360,


New One-Time Play Video Feature Added to WebPal

24-03-2016 Rachel

During a recent update to the Canadian Association of Research Administrators (CARA) member portal, we introduced a new notable feature to the WebPal Cloud Server video node. The video player update now allows users to view videos, webinars, and workshops on a single view permission feature. This feature means that our clients can post a video for sale and only have their clients, members, or users watch it once per purchase. The one-time play feature is determined based on the percentage of the video that has been watched. The percentage can also be customized to the client’s preference.


CARA is the national voice for research administrators in Canada. With over 1000 members, the organization relies on the member’s only portal to share content to the community of Canadian research administrators from all sectors. The member’s only portal gives CARA members access to professional development opportunities including workshops and webinars, which is where the one-time video player is currently being utilized.

In 2015, CARA came to Palomino for the redesign of their website. After a successful redesign launch last year, we have continued to add new website features, such as conference registration forms, workshop and webinar signups, as well as the CARA job board, all powered by WebPal Cloud Server.

For more information on the WebPal one-time play video feature, or if you are looking to rebuild your website, contact us today at 1-866-360-0360 to get started.

Announcing the Site Launch for the Canadian Plastics Industry Association

10-03-2016 Rachel

We are happy to announce the website redesign launch for the Canadian Plastics Industry Association (CPIA), powered by WebPal Cloud Server. CPIA is a member-driven, not for profit association that is dedicated to the growth and promotion of the plastics industry in Canada. The new CPIA website showcases the economic, social and environmental importance of plastics to all industry stakeholders and the public.

The new website features a sleek and easy to use look and feel, a responsive design, a members-only portal, as well as the option to view all content in both English and French. In addition, CPIA also offers an image bank for anyone from the public to register and download free graphic images. To access these images, you only need to register once, and can download as many images and log back in as you like.

As a long time client of ours, we are thrilled that CPIA continues to choose WebPal Cloud Server to manage their web content, and Palomino as their Managed Services Provider. “Thanks and congrats to your team,” said Darlene Gray, Marketing Communications Specialist, Canadian Plastics Industry Association. “As always, the Palomino team has provided excellent service, been highly responsive and have been a pleasure to work with!”


For a full list of the content offered to both the public and members, view the full news release from CPIA now. To learn more about Palomino’s web content management services, contact us today at 1-866-360-0360 and visit

3 Reasons the Healthcare Industry Could Benefit From Cloud Computing

29-08-2013 Chris

When it comes to matters of our personal health care, we don’t want to leave anything up to chance. Compliancy and security issues are the predominant concerns for practices who are considering implementing cloud content management systems to manage their medical records. Previously, government legislation like the Health Insurance Portability and Accountability Act (HIPAA) in the United States had strict regulations for how health care providers were required to store their data, but new HIPAA requirements state that by 2015, all medical professionals with access to patient records must utilize electronic systems. Now is the ideal time for the health care industry to move to the cloud. Here are some ways cloud content management systems can improve the health care industry:

It saves money

Healthcare providers are required to store a patient’s records for a minimum of 6 years after they are discharged. A report conducted by Canada Health Infoway estimates that community-based practices saved approximately $84 million Canadian from the reduction of paper handling. Electronic-based content management can also become costly if it involves physical on-site hardware. By centralizing your efforts in a cloud content management system, health care providers can reduce their spending on physical hardware and the maintenance of those systems.

It’s a scalable solution

One of the biggest problems with on-site hardware for content management is it can be difficult to scale as your practice grows. Updating your hardware system can be a costly and time-consuming project that can disrupt daily operations. Cloud content management systems like WebPal are scalable, and can easily adjust to the size of your practice.

More informed and efficient delivery of care

Most importantly, cloud content management can improve patient care. By making medical records more accessible with a cloud content management system, patients and healthcare providers are empowered to make more informed decisions when it matters most.

With cloud content management systems like WebPal, health care providers get the scalability, efficiency, and security that they need to store their patient and medical records. Researchers and practitioners are using WebPal Servers to securely store documents, disseminate knowledge, gather data, analyze, and share results. Learn more about our features.

Content Management: The Cloud Is All Around Us


Many businesses and managers are reluctant when it comes to replacing familiar systems that already exist in the office. When it comes to transitioning content management systems to the cloud, a major concern for most companies is confidence. Business owners and executives want assurance that the new structure can handle their unique needs with functionality and security. This confidence can be bolstered in several ways (check out our previous article-Simplicity Rules in Document Management), but the most telling factor in boosting our faith in the usability of such systems is to look at all the ways these platforms have already crept into our daily lives.

Content Management Systems in the Cloud

In many ways, the same technology that we are avoiding in our professional lives has become the technology that we seek out in our personal ones. Take Apple’s iCloud for example. This program allows individuals to store content such as photos and music remotely, and then access it from any of their Apple devices such as an iPhone, iPad, or iPod. Microsoft accomplishes something similar with their SkyDrive, a free service for storing, sharing, and editing files online. Offering comparable services under the Google banner, is Google Drive. If we want to look even further, we can see cloud storage offered in the form of Box, Dropbox and other online cloud storage providers. In the basic sense, many of us have been using online webmail as cloud storage for years, emailing ourselves files that we can later access from other locations as needed.

It may come as a striking realization but when you look past the brand names and the marketing, many of us are already using cloud computing for storage and content management in our own personal lives. The cloud is all around us- most of us use it everyday. As an already trusted resource, isn’t it time we start using cloud content management in a practical business sense?

Next week, we’ll discuss exactly just that – trust, cloud based applications and sensitive or confidential information.

Digital Hoarders – A Case For Cloud Content Management


The cloud offers amazing potential for most businesses, but cheap and easily accessible cloud storage can be a dangerous option if not kept in check.

When you have the space to store anything, it’s very tempting for many businesses to save everything, and that’s when problems can start.

A case for cloud content management

In ages prior to computer storage, some companies would keep giant records rooms full of files. Depending on the size of the company, an entire department could be devoted to keeping the filing process running smoothly. To keep records systems current and accessible, a lot of organisation is needed, whether your files are in paper form or digital. Cloud storage is like a filing cabinet or records room. The structure might be in place but the contents and their arrangement can determine how efficient your business will run.

Computerized filing can lead us to become digital hoarders. As tempting as saving everything and their duplicates may be, it can add incredible amounts of complication if your company is ever faced with a lost file, a legal or regulatory audit, or must comply with a new or revised law regarding information security and storage. While business growth and changing operational environments may require larger amounts of information to be collected and stored, the solution isn’t just MORE storage, but rather BETTER storage – specifically, cloud content management.

A well designed cloud content management system keeps files properly organized and accessible so that users can access files quickly when and where they need them. Systems can also be designed to streamline or completely automate common file elements (such as inputting a customer name on multiple forms), reducing the chance of errors and confusion in the future.

So, while the new year and the wonderful world of cloud computing hold a lot of promise, if you move to cloud storage, be sure to consider a content management system to match. You will be thanking yourself in the future.

Mobile Document Management: Your Users are Ready and Waiting


A fuse was lit with the invention of smartphones and tablets. Now this spark of change is travelling along rapidly, ready to detonate in a burst of exciting possibilities, challenging our modern working world and how we view mobile document management.

According to a recent study by Flurry, the pace of adoption for smartphones is 10 times the rate at which people adopted PC’s in the early days of personal computer technology.

Your staff are going portable at an incredible pace, and whether or not you are prepared for it, chances are your content is already being viewed and used on mobile technology.

Mobile Document Management

If you don’t have a mobile document management system in place, and your team members are working on mobile systems, there are a number of challenges you might face:

1. Multiple Versions:Mobile users often email themselves copies of a file so that they can work on it from a phone or a tablet. This means that you immediately have two versions of the same file. If someone makes changes on the original file while another person is working on a copy while mobile, this creates a version conflict.

2. Out of Date Information: For people working off of a mobile device that isn’t connected to a main network, copied files can potentially become out-of-date the moment they are copied to another device such as a smartphone or tablet.

3. Security Issues: If users are circumventing existing security procedures to work on content with mobile devices, you’re leaving yourself open to problems. A well-planned mobile document management system can help you limit security risks while keeping information flowing.

Mobile technology offers incredible opportunities for increased efficiency and flexibility in your business, so welcome it into your company with a mobile content management system. The spark of technological change has already ignited, so sit back and enjoy the fireworks.

New Content Systems – More Approachable Than You Might Think


Imagine a system where a healthcare provider has access to all of a patient’s records, across multiple departments. This is the eventual goal of many initiatives currently underway, but we’re not there yet. Efficiency and quality of care are two factors that can improve with the use of properly implemented electronic records. As an effective tool for health care staff and allowing for an improved patient experience, electronic records seem like an easy way to harness technology to improve the overall healthcare experience.

So, what’s the hold up?

It will come as no surprise that one barrier is funding, but the obstacles don’t stop there. Change, even for the better, puts us into unknown territory. The average timeframe for the adoption of a new IT component in healthcare is 3 years. What’s causing these delays? Often it comes down to resistance among end-users.

Many healthcare providers already feel inundated by their existing workload. Add to this the stress of having to learn a new record keeping system and it is hard to believe the transition will be a smooth one. The primary focus of any healthcare professional must be on providing patient care, but for many, an ever increasing amount of time is being spent on administration and paperwork.

Given these challenges, the resistance to learning a new content management system is entirely understandable. An easy way to facilitate the transition to a new method is to customize your electronic records system to closely resemble the existing paper one. This can speed up training and reduce resistance because workers are already familiar and comfortable with existing forms. The key is to focus on improving existing forms rather than spending more time creating new ones.

A customized content management system can be used to automatically fill out repeated information, such as the patient name or their prescriptions, saving healthcare providers the time and effort of repeatedly filling out duplicate information. Electronic forms can make use of buttons, sliders, and other alternate inputs that let the healthcare provider quickly and efficiently record the necessary patient information. When planned properly, a tool that was once a source of fear and trepidation can become a source of empowerment!

If you’re contemplating a new content management system, making the right design choices can not only minimize resistance amongst your healthcare providers, but it can also help them become happier and more efficient in their jobs.

Implementing A Content Management System


Content Management Systems are an excellent solution to streamline project management and workflow. As Palomino Inc CEO Markus Latzel mentioned to Karim Kanji of thirdocean during an XConnect interview: CMS solutions allow an organization to better communicate internally. When implementing a CMS system you need to be sure you take the right steps to benefit.

One difficult challenge of introducing a Content Management System is getting every user on board with the changes that are involved. Change can be difficult no matter what the situation is, like moving from a keyboard to a touchscreen. Ensuring that users know the positives that come with implementing a CMS solution can ease the transition and generate excitement about the change. Apple’s new product launches, the most recent being the iPad Mini, are an excellent example of introducing new concepts and the issues they solve. When introducing a CMS solution into your firm, focus on the issues it solves and the positive outcome, not the change it creates.

Within your organization you need to establish who will be trained to use the system prior to launch and ensure it becomes a part of their daily routine. It is best that not only the IT team understands and uses the system, instead have several departments involved. Direct Energy’s IT and Marketing team worked together on the same system for a rewards program for their customers.  Any department who will be using or benefiting from the system should be educated and trained during implementation to ensure better understanding.

Finally, make sure the transition is smooth and not overwhelming. Incorporating too much, too fast can have its repercussions. Having a plan that eases users slowly into the new system will allow for an easier transition, which could include outsourcing professional training from the company you purchase the CMS solution from.

Content Management for the heart!


Ensuring that the best care is being provided to patients is essential. Healthcare Management has made huge strides in the last decade to truly incorporate technology advancements to streamline workflow. With better management of all information entering a facility, healthcare providers can be confident in the treatment they are giving patients.

Palomino has had the pleasure of working with the Hospital for Sick Children to implement better workflow solutions. The Heart Centre Biobank being one of these projects. One in every 100 newborns is diagnosed with a congenital heart defect. The Heart Centre Biobank is a multi-centre research network dedicated to collaboration that will expedite scientific discovery leading to life-saving solutions.

With an international network of healthcare researchers and providers, a workflow system is needed that can be customized to fit the needs of this amazing project. Our team was able to provide this network with a content management, knowledge management and social networking solution that could be tailored specifically to the Centre’s needs. With that Palomino is fortunate enough to be one piece in a grand puzzle, solving health concerns that could affect us all.