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Supported Solutions

Client success is our goal. Our Support Team delivers top-notch turnaround on support requests from any WebPal Server admin. Our enterprise clients enjoy end-user support services to achieve highest levels of adoption and workforce satisfaction.

WebPal Knowledge Base

Use the WebPal Knowledge base to learn more about your cloud content server and some of the functionality it provides.  Select the tabs below to reference your relevant information regarding the system.  Additionally you can review our API documentation and Node reference for more information on the inner workings of WebPal. 

Understanding the User Interface

Get familiar with the WebPal DM user interface. Get a quick snapshot of what goes where.

Adding a File

Learn how to add files to your DM. This feature is available only to those users with read & write permissions.

Sharing a file

Learn how to share your documents with authiorized personnel or the general public.  This feature is available only to those users with read & write permissions.

Creating a Folder

Learn how to create new folders in your document manager. This feature is available only to those users with read & write permissions.

Deleting a File or Folder

Learn how to delete files and folders from your document manager. This feature is available only to those users with read & write permissions.

Downloading Files and Folders

Download multiple files and folders.

Searching for a file or folder

Learn how to use our robust search engine to easily locate your files and folders.

How To Sync Files with WebPal using GoodSync

Learn how to use the popular GoodSync software to backup and synchronize your desktop files automatically with WebPal.

Connecting your mobile device to WebPal

Mobile devices are often storage for some of the most recent of your documents. Luckily, WebPal connects to a plethora of mobile file managers, allowing you to sync files between your smartphone, tablet, or Netbook seamlesly into your WebPal account.

Setting up Groups

Setup groups so that users can send out notification emails once they've added a new document.

Adding and Removing a User

Add a new user to the WebPal DM system. Setup general roles for users by enabling or disabling administrative access.

Assigning Root Folders & Permissions

Assign permissions to users to determine which folders they have access to, and in each instance, which permissions they have in those folders.

Using the Activity Log

Learn how to navigate through the "Activity Log" to view and export admin and user activity.

Downloading & Installing Webpal

Help on downloading, installing and starting the WebPal CMS thin client application which allows you to connect to your WebPal account.

What's My Web Name?

Basic information about your WebPal account.

What's My Username and Password?

Information on your access credentials and how to login to the application.

Logging in to Edit Your Content

This article details how to login to your WebPal account and access your content.

WebPal accounts and restricted user access

Control permissions and editorial access for content and designs.

Managing Your Users

Learn how to create user accounts for your content editors.

WebPal CMS - Editor's Workflow (TEXT)

Outlining the standard workflow a WebPal CMS editor goes through in a typical editing session.

WebPal CMS - Editor's Workflow (GRAPHIC)

Outlining the standard workflow a WebPal CMS editor goes through in a typical editing session.

Where Is My Content?

An introduction to the WebPal architecture.

How To Create a New Chapter / Page

Chapters are the foundation of your website.

How to Add Content

The most important feature of a CMS: Adding content.

Editing Content

Use the RichText editor to edit and format content.

How to Create a Link

Creating links to internal chapters, external sites, anchors, mail addresses, files and media documents.

Adding & Linking to Files

Inserting a PDF, or other file type, into your web.

How to Add an Image

Images are easy to add in WebPal CMS. Learn how!

How to Move or Delete a Chapter / Page

Moving pages around within your site and keep menu up-to-date.

Creating Internal Links - Anchors

Have a really long page with lots of scrolling? Anchors may be your answer.

Embedding HTML Code & Video

Insert YouTube videos and Google Maps.

Creating a Redirect

If you need to force a menu item or a page to be redirected on-load check out this tutorial.

WebPal & Search Engine Optimization

Optimizing your web site. Warning: Spoilers ahead!

Managing A News List

Keep your users up to date with this handy feature.

Setting up an RSS Feed

Provide an RSS feed to your users.

Including (sharing) content from other web sites

Include content directly from other web sites.

Slides and SlideShows

Have different banner images on each page using only one design.

Adding Flash Elements

Adding Flash elements to a page is a snap.

Create an Image Gallery

Create an image gallery in just a few clicks.

Managing Secure Content

How to control your "Members Only" area and its associated content.

How to Create a Hard Link to a File

Learn how to manually create a link to a file in your document.

Working with HTML and XSL Templates

Detailed documentation on working with HTML and XSL templates in webpal

Content editing shortcuts

The WebPal Richtext editor allows WYSIWYG-style editing with a number of word-processing commands, most of which are accessible via convenient keyboard shortcuts.

Code editing shortcuts

Shortcuts that can be used to make your life easier when using the code editor in WebPal.

Datasheet shortcuts

Shortcuts and limits of the data table and the data sheet nodes